Privacy Policy

Privacy Policy

Solar Eco Future is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with Australian privacy laws..

1. Collection of Personal Information

We may collect personal information from you when you:

  • Visit our website

  • Submit a contact or quote request form

  • Speak with one of our consultants

  • Sign up for newsletters or promotions

  • Make a purchase or service booking

This may include your name, email address, phone number, property address, energy usage details, and other relevant information needed to provide you with solar products and services

2. Use of Information

We collect and use your information to:

  • Provide you with a personalised solar quote

  • Process your order and deliver services

  • Help you apply for solar rebates and government incentives

  • Communicate updates, offers, and relevant information

Improve our website, services, and customer experience

3. Disclosure of Information

We may share your information with:

  • Third-party installers and suppliers who work with us

  • Government bodies or agencies to process rebate applications

  • Service providers such as CRM systems or payment gateways

We will never sell your personal information to third parties.

4. Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. This includes secure storage, encrypted transmissions, and restricted access within our systems.

5. Access & Correction

You have the right to request access to your personal information held by us and to request corrections if needed. To make such a request, please contact us using the details below.

6. Cookies & Website Data

Our website may use cookies and similar technologies to enhance user experience and track site performance. You can choose to disable cookies in your browser settings if you prefer.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated where appropriate.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact: info@solarecofuture.com.au